NetStar-1Network and Telecommunications
NetStar-1 brings a mature operational methodology to network and telecommunications operations that helps turn a reactive environment into a proactive one. We create automated procedures that allow efficient and scalable handling of all daily tasks, enabling staff focus to on proactive and strategic value activities.
Network operations are under ever increasing pressure to do more with less and provide 24/7/365 operations with 99.99% availability while responding to operational incidents, U.S. Cert alerts, security incidents, FOIA, and data call requests. NetStar-1 takes a unique approach to staff education and training. We address the most critical issues within Government and industry operational environments to increase staff knowledge and certification levels. Our approach minimizes turnover, maintains intrinsic organizational knowledge, increases technical expertise, and fosters the success of technology adoption.
Our network and telecommunications solutions create a stable and reliable infrastructure that allows organizations to achieve their missions successfully.
Why Choose NetStar-1?
NetStar-1 leverages industry best practices such as ITIL and ISO 20000 to manage the challenge and unforeseen demands voice, video, and collaboration place on legacy network infrastructures. By following these practices, we transitioned the Department of Labor network management processes and the monitoring of all of the network elements within a 30-day transition window.
Our certified engineers provide:
- Service desk management.
- Configuration management.
- Incident management.
- Problem management.
- Change management.
- Knowledge management.
For each service area, we implement standard operating procedures and automated tools, along with an ever-increasing knowledge base to maximize operational efficiency.
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NetStar-1 Solutions
Assessment
- Network Health Operational Review
- ITIL Scorecard
- IPv6 Readiness
- Cost of Ownership
- Maintenance Planning
- Infrastructure Refresh
- Circuit Analysis
- Strategic Needs Evaluation
- Enterprise Consolidation
- Implementation and Operations
- Project Management
- ITIL Operational Training and Transition
- Operational Tools
- Service Desk and Knowledge Management Tools
- Automated Scripts
Cultivate Your Career
At NetStar-1, employees at all levels can grow, learn, and lead.
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