CISCO IP Telephony Support

In the last few years, there have been tremendous changes and choices throughout the communications landscape. Many organizations have seen the potential and made the investment to migrate disparate voice and data network infrastructures onto converged IP networks. Cisco Systems has driven the industry with networking products that can securely carry voice, video, and data. The rapid adoption of next-generation converged networks has been driven as much by their open architecture as by their flexible and cost-effective features and functions.

The promise of convergence can not be limited to the combining of voice, video, and data alone. Organizations must undertake a converged support model, too. NetStar-1 can help enable your staff to leverage this technology. Our success and experience with Cisco’s convergence tools allows us to offer a wide range of post-installation, mission-critical services.

NetStar-1 extends Cisco’s IP Telephony products further by combining the delivery of telephony services with powerful business applications.

NetStar-1 has the skill and commitment to make it work for you.

Why Choose NetStar-1?

  • On-Call/On-Site Support Services – NetStar-1 provides maintenance and repair service at your office with our customized assistance plans. We also can provide additional handsets and other needed equipment in a few hours.
  • Additional Site Deployment – The simplicity of seamlessly adding new locations is realized with our engineering and deployment services.
  • Mobile Access – NetStar-1 can show you how to mobilize your workforce by using IP Telephony and the Internet to extend communication anywhere.
  • User and Administrator Training – NetStar-1’s education and support service can deliver cost-effective, on-site training choices for both users and managers.
  • System Maintenance – Our staff works to let you focus on your business by making NetStar-1 responsible for application patches and server maintenance.
  • Application Integration – Deploy existing applications to new resources such as IP phones and PDA’s using our services.

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NetStar-1 Solutions

  • Support Services
    24x7 On-Site Support
    Multiple SLA Options
    System Health Check
    Block of Hours Support

  • Deployment Services
    Multi-Site Rollout Support
    WAN & QoS Design
    Voice Across VPN
    Wireless Solution Design

  • Messaging Services
    Voice Mail Customization
    Unified Messaging Migration
    Voice Mail
    Internetworking

  • Training Services
    Custom User Training
    Administrator Training
    Instructor Led Training
    Internet Based Live Training

  • Application Services
    Multi-Channel Access
    Integrate Applications
    Content Enrichment
    Directory Integration
    Increase Efficiencies